Relay — connected field operations
A concept for one connected platform for dispatchers and field teams. A shared scheduling system and companion mobile app keep job details, updates and daily workflows in sync.
- UX & UI design · Web platform · Mobile application
01 / The problem
Field service teams juggle phone calls, messages and paper notes to stay coordinated. Dispatchers lack a live view of the day, and technicians lack the details they need on site.
02 / The solution
This concept pairs a web scheduling board for dispatchers with a focused mobile app for technicians, sharing one source of truth for jobs, locations and status updates.
03 / Challenges
Designing for unreliable connectivity in the field and keeping two very different interfaces consistent with each other.
Technologies
- Laravel
- React Native
- MySQL
- Push notifications